PRIVACY POLICY

THIS PRIVACY POLICY DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.

PLEASE REVIEW IT CAREFULLY.

Who is Subject to This Privacy Policy?

This Privacy policy applies to Omega Hospitals (HYDERABAD INSTITUTE OF ONCOLOGY PRIVATE LIMITED) and its physicians, medical staff, partners, and patients.

Use and Disclosures of Health Information?

We respect your privacy. We maintain administrative, physical, and technical safeguards to protect your health information. Your health information includes your symptoms, test results, diagnoses, treatments, health information from other providers, billing and payment information relating to these services, date of birth, AADHAR Number, and other private information. The following categories describe different ways we use and disclose health information. Not every use or disclosure in a category will be listed.

Use and Disclosure of Your Health Information for Treatment, Payment, and Operations

Treatment

We may use and disclose your health information to give you care and to coordinate and manage your treatment or other services. For example, a doctor treating you for a broken leg may need to know if you have diabetes because diabetes may slow the healing process.

Additionally, we receive laboratory results and imaging reports from outside laboratories and diagnostic facilities. We also may disclose your health information to other health care providers. For example, we may provide your health information to a surgeon who will be operating on you at a hospital.

Payment

We may share your information with other providers who are involved in your care for their payment purposes. Some of the health information we collect includes financial information, including information contained in forms you complete and submit to obtain services (your AADHAR Number, insurance number, credit information, etc.) and information relating to your transactions with us or others, such as your payment history and insurance and financial information.

Health Care Operations

We may use and disclose health information about you for our operations. For example, our quality improvement team may use your health information to assess the care and outcomes in your case and others like it. We may disclose your health information to other of your providers or to health plans for their own health care operations, on a limited basis, as allowed by law.

Payment

Appointment Reminders, Treatment Alternatives, and Health-Related Benefits and Services

We may use and disclose your health information to: remind you about appointments with us; tell you about alternative treatment therapies, providers, or settings of care; and tell you about health-related products, benefits, or services related to your treatment or care. We may send you newsletters about general health matters, our services, and wellness programs.

Disclosures and Uses of Health Information Unless You Object

Unless you object, we may disclose health information about you to a friend or family member who is involved in your medical care or who helps pay for your care. In addition, we may disclose health information about you to assist in disaster relief efforts or for notification purposes. You have the right to object to this disclosure of your information. If you object, we will not disclose it.

Use and Disclose your Protected Health Information Without your Authorization

We may use and disclose your health information without your authorization as follows:

For public health and safety purposes as required by law to public health or legal authorities to protect public health and safety, to prevent or control disease, injury, or disability, and to report vital statistics such as births or deaths;
To report suspected abuse or neglect to public authorities;
To prevent or reduce a serious, immediate threat to the health or safety of a person or the public;
To the Food Safety and Standards Authority of India (FSSAI), & Central Drugs Standard Control Organization (CDSCO), and to any State Drug Control Organization, or any other statutory body, as applicable, relating to problems with food, supplements, and products;
To organ procurement organizations or persons who obtain, store, or transplant organs, if you so direct;
To comply with workers’ compensation laws if you make a workers’ compensation claim;
For law enforcement purposes such as when we receive a summons, court order, or other legal process or you are the victim of a crime;
For health and safety oversight activities. For example, we may share health information with the Department of Health;
For disaster relief purposes such as to share health information with disaster relief agencies to assist in notification of family or others of your location or condition;
To the military authorities of India, if you are connected to the military;
In the course of judicial or administrative proceedings at your request or as directed by a summons or court order;
With medical researchers if the research has been approved and has procedures to protect the privacy of your health information or, in limited circumstances, if needed in preparation for a research project;
To funeral directors or coroners consistent with applicable law to allow them to carry out their duties;
For specialized government functions, such as for national security purposes;
To correctional institutions if you are in jail or prison, as necessary for your health and the health and safety of others;
To personal representatives for minors and incapacitated adults;
To our business associates who are contractually required to safeguard your protected health information;

Other Uses and Disclosures of Protected Health Information and Additional Information

Uses and disclosures not referenced in this Privacy Policy will be made only with your written authorization or as required by law. Certain of your health information may be subject to additional confidentiality protections. We provide patients the opportunity to communicate with us via electronic means (e-mail). These communications are not encrypted.

Your Health Information Rights

User agrees to indemnify and hold harmless Omega Hospitals, its affiliates, officThe health and billing records we create and store are our property. The health information in it, however, generally belongs to you.

You have the following rights:

Right to Inspect and Copy

You have the right to inspect and obtain copies of health information that we may use to make decisions about your care. We may deny your request in certain limited circumstances. We may charge you a reasonable fee for the costs of copying, mailing, or other supplies related to your request.

Right to Amend

If you feel that health information we have about you is incorrect or incomplete, then you have the right to request a reasonable amendment for as long as we keep this information. We may deny your request in certain situations. To request an amendment, you must submit a formal email request, with the subject line "request for amendment".

Right to an Accounting of Disclosures

You have the right to request an accounting of certain disclosures of your health information made by us. This accounting will not include disclosures: for treatment, payment, or health care operations; to you under your right of access to your records; that you authorized; to persons involved in your care or for facility directory and notification purposes; incidental to an otherwise permitted use or disclosure; as part of a limited data set; for national security or intelligence purposes; to correctional institutions or other custodial law enforcement officials. To request an accounting, you must submit a formal email request, with the subject line "request for accounting of disclosures".

Right to Request Restrictions

You have the right to request a restriction or limitation on the health information we use about you for treatment, payment, or health care operations. You also have the right to request a limit on the health information we disclose about you to someone who is involved in your care or the payment for your care. To request a restriction, you must submit a formal email request, with the subject line "request for restrictions on disclosure". We are not required to agree to your request. If we do agree, we will comply with your request unless the information is needed to provide you with emergency treatment..

Changes To This Privacy Policy

We reserve the right to change this Privacy Policy. The revised Privacy Policy will be effective for information we already have about you as well as any information we receive in the future. Unless otherwise required by law, the revised Privacy Policy will be effective on the new effective date of the Privacy Policy. The current Privacy Policy will be available on our website.

To Ask Questions or Report A Problem

If you have questions, want more information, or want to report a problem about the handling of your health information, you may communicate with our Privacy Officer over Email: contactus@my3c.co.